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FAQs2018-06-07T11:16:41+00:00

FAQs
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About Primavera

Primavera Online High School is accredited by AdvancED so all our programs have been carefully evaluated, and we were awarded our second consecutive five-year accreditation in April 2015. To learn more about our accreditation, click here.

As a public charter school, Primavera Online High School is tuition free and available for students between the age of 14 and 22.

All our classes are fully aligned with Arizona state standards and students who complete them successfully will graduate with an accredited Arizona high school diploma recognized by colleges and employers nationwide.

Our highly structured and engaging curriculum includes all the core academic subjects (Math, English, Social Studies and Science) along with unique elective options. Our curriculum is accredited, aligned to state and national standards and highly engaging. You can learn more about our curriculum here.

Yes, all of our instructional staff are highly qualified, certified teachers and meet all state requirements.

Primavera’s special education department provides individualized attention and support to special needs students. A teacher/caseworker is assigned to each student from the time of enrollment and throughout all courses.

Primavera students will adhere to a ‘No Tolerance Policy’ so that all can continue to have a free and safe learning opportunity. Bullying is unwanted, aggressive behavior among school-aged children that involves a real or perceived power imbalance. The behavior is repeated, or has the potential to be repeated, over time. Students who are found to be involved in such behavior will be warned with their first infraction through notification to the parent/guardian and could be expelled from the school if the offense is repeated. Any infraction that is considered bullying, cyber-bullying, and/or harassment must occur within the confines of the Primavera student portal, school event or classroom for Primavera to be immediately involved.

Harassment or bullying on the basis of sex includes sexual harassment or bullying and gender-based harassment or bullying. Sexual harassment or bullying is unwelcome conduct of a sexual nature, such as unwelcome sexual advances, requests for sexual favors, and other verbal, nonverbal, or physical conduct of a sexual nature. Gender-based harassment or bullying is nonsexual intimidation or abusive behavior toward a student based on the student’s actual or perceived sex, including harassment based on gender identity, gender expression, and nonconformity with gender stereotypes. Harassing conduct may take many forms, including verbal acts and name-calling, as well as non-verbal behavior, such as graphic and written statements, or conduct that is physically threatening, harmful or humiliating. The conduct can be carried out by school employees, other students, and non-employee third parties. Both male and female students can be victims of harassment or bullying on the basis of sex, and the harasser or bully and the victim can be of the same sex. Bullying on the basis of sex constitutes sexual harassment.

Harassment or bullying on the basis of race, color, or national origin refers to intimidation or abusive behavior toward a student based on actual or perceived race, color or national origin. Harassing conduct may take many forms, including verbal acts and name-calling, as well as non-verbal behavior, such as graphic and written statements, or conduct that is physically threatening, harmful or humiliating. The conduct can be carried out by school employees, other students, and non-employee third parties. Bullying on the basis of race, color, or national origin constitutes racial harassment.

Enrolling at Primavera

Primavera Online High School’s open enrollment policy allows you to apply at any time during the school year, with new course sections beginning every two weeks. You can read full instructions on enrolling in this post, or CLICK HERE to go to the enrollment application.

Classes start every two weeks. Once the application is complete, an enrollment advisor will be able to best determine a start date.

Yes, please CLICK HERE to visit our course catalog page.

Yes. The original email you received when you started the application contains your username and password information.

If you started a high school application, click HERE and enter your username and password.

If you started a middle school application, click HERE and enter your username and password.

This will take you back to the application and all of the information you previously entered. For additional assistance, please call 480.456.6678, option 1 to speak with an Enrollment Advisor. They are happy to assist you Monday–Friday, 7 a.m. – 7 p.m.

If you don’t have all of the documents you need to complete the enrollment process, please complete the online application and an enrollment advisor will be in contact to assist you.

The original email you received during the application process has your username and password information. You may also contact any enrollment or student advisor by calling our main number, 480-456-6678; they are available Monday–Friday from 7 a.m. – 7 p.m.

You only need to provide an estimate on your family’s income. This information is used to provide data to the State of Arizona and will not affect your enrollment with Primavera.

DocuSign is a web portal that allows students and parents to electronically complete and sign Primavera’s enrollment documents.

Students & Parents

It is recommended that you have a high-speed Internet service. Visit our tech support page for information about other technical requirements, or call 480.456.6678 and press option 2 for current students, then press 1. Technical support is available daily from 7 a.m. – 7 p.m. Monday–Friday to assist you.

As a Primavera Online High School student, you can do all your schoolwork from your own home, at your local library or at a nearby community center, virtually anywhere a computer and the Internet can be accessed. Coursework can be accessed 24 hours a day, 7 days a week so there is no specific window of time students must be logged in.

Your teachers will communicate with you via phone calls, instant messages, live online sessions, email, blogs and discussion boards. Many students report that they communicate more with Primavera teachers than they ever did with their teachers in a traditional school.

Students are required to attend 15 hours of class weekly per enrolled course. Attendance must be submitted each week, which students can access through their school log in. It is advised by Primavera to have daily log-ins and about three to four hours of course work daily to help ensure student success. Any time spent away from your computer that involves educational activities is considered attendance.

All course work (workbooks, checkpoints, discussions, quizzes, projects and exams) is completed electronically. The only time a student is required to attend in person is during state-mandated testing, required by the Arizona Department of Education.

Once you log in to your courses, you will see a syllabus that outlines the course requirements and how each item is graded. Instructors may include additional grading information in their weekly contact information.

This will depend on your specific situation. You will need to speak with your Guidance Counselor directly, who will be able to review your options and guide you through the process. You can reach the Guidance Department by calling 480.456.6678 and pressing Option 4.

Parents may access their student’s progress using the login credentials to their Parent/Guardian account they verified while completing the enrollment application.

If you are having trouble locating your login credentials or if you never set up your Parent/Guardian account, please call your Guidance Counselor to confirm that you are an authorized user. You can reach the Guidance Department by calling 480.456.6678 and choosing Option 4.

Arizona public school students are required to take AzMERIT (Arizona’s Measurement of Educational Readiness to Inform Teaching) tests in English Language Arts and Mathematics as well as AIMS (Arizona’s Instrument to Measure Standards) tests in Science.

AzMerit tests are held twice per year, once in the Fall and once in the Spring. To learn more, please visit our AzMERIT page.

Concurrent Enrolling & Transferring Credits

Yes. Arizona law allows a student to participate in online instruction while being concurrently enrolled full-time at another school:

Arizona Revised Statute § 15-808 was specifically created to allow concurrent participation in online instruction while being enrolled and attending full time at another school. The state, establishing the framework for online instruction, states – “Arizona online instruction shall be instituted to meet the needs of pupils in the information age. A.R.S. § 15-808 (A). This statute also provides for the ‘enrollment’ by a student at a school district or charter school and also the participation in ‘online instruction.’ A.R.S. § 15-808 (F).

There are some schools that inform parents and students that they do not allow participation in online instruction at Primavera because the school does not allow concurrent enrollment. We believe this type of policy by a school undermines the purpose of the online instructions law and is likely a violation of enrollment and admissions laws. We have found that when challenged, most schools will back off of these types of statements and allow you to remain enrolled at their school, while participating in online instruction at Primavera.

Schools that tell you that your child is unable to attend Primavera or any other accredited online charter school because they do not allow concurrent enrollment is contrary to the law and likely contrary to the school’s own established policy. Not only would this be contrary to the online instruction laws, but it would also violate the enrollment laws, which require public schools to admit all children who meet the requirements of enrollment. A.R.S. § 15-816 and A.R.S. § 15-821. Charter schools are required to enroll pupils who submit timely applications, unless the number of applications exceeds the capacity of a program, class, grade level or building. A.R.S. § 15-184.

Arizona law requires that all Arizona public schools (including charter schools) must recognize all of the credits transferred from other charter schools, including Primavera. A.R.S § 15-701(H). Refusal to accept the credits transferred from Primavera is a direct violation of the law.

A school may choose to treat transferred credits as “elective credits” rather than “core credits by the school district.” However, the school to which the student is transferring must provide the student a list of those transferring credits it considers elective and core. A.R.S. § 15-701.01(I).

Within ten school days of receiving the list, the pupil may request to take an examination in each particular course in which core credit was denied. If the student passes the test, the school must accept the credit as core credit. A.R.S. § 15-701.01(I).

No. A student who is enrolled in a school district and participates in Primavera online instruction over the summer, is not required to prove payment as a condition of a school district accepting credits earned from the online course provider. A.R.S. § 15-701.01(I).

Transcripts

Students who are transferring or need to submit transcripts to their primary school must remember to request them from Primavera once their class grades have been posted as they are not automatically forwarded. You can requests transcripts here. 

Yes. Under Arizona law, if a student is enrolled in a school district or charter school and that student also participated in online instruction, the student’s school must release a copy of the student’s transcripts to the online course provider within 10 days of receiving the request. 2015 Ariz. Sess. Laws 127, § 2.A. and 2.B.

FERPA Stands for the “Federal Education Rights and Privacy Act.” FERPA does not prohibit disclosure of school transcripts to Primavera nor does the disclosure of school transcripts to Primavera “violate” FERPA. FERPA specifically permits the disclosure to “officials of other schools or school systems in which the student seeks or intends to enroll” if (i) the student’s parents are notified of the transfer; (ii) the student’s parents receive a copy of the records if they wish; and (iii) the student’s parents have an opportunity for a hearing to challenge the content of the record. All requests for transcripts from Primavera meet these three requirements, therefore, providing transcripts to Primavera is permitted under FERPA.